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Refund & Return Policy

At LureLane Fishing, we stand behind the quality of our gear. If something arrives damaged or spoiled, or just doesn’t work out, here’s how we make it right.

1. Defective or Spoiled Items (Full Refund or Replacement)

We will issue a full refund or free replacement, your choice, for:

  • Salted bait that arrives spoiled. Spoilage must be reported within 3 days of delivery, with a photo of the product showing the issue.
  • Rods with a manufacturing defect. This covers issues present at the time of delivery — broken guides, cracked blanks, faulty reel seats, etc. Defect claims must be submitted within 30 days of delivery, with a photo or short video showing the defect.

To file a claim, email dectormohammed459@gmail.com with your order number, photos, and a brief description. We do not require you to ship the item back for spoiled bait claims. Defective rod claims may require return shipping, which we’ll cover.

2. Changed Your Mind?

If an item simply didn’t meet your expectations, you can return it within 30 days of delivery. You pay return shipping.

  • Perfect condition: no restocking fee. The item must be unused and unopened, in its original packaging, with all tags and labels attached.
  • Not in perfect condition: a 20% restocking fee applies, calculated on the item price, not shipping. This covers items that are unused but have been opened, or are missing packaging, tags or labels.

To start a return under this option, email dectormohammed459@gmail.com with your order number and we’ll send return instructions. We inspect every return when it arrives and confirm your refund amount before issuing it.

3. What’s Not Eligible

The following can’t be returned under Section 2 (they’re still covered under Section 1 if defective/spoiled):

  • Salted bait and other perishable items
  • Items marked Clearance or Final Sale
  • Items that have been used, rigged, cast, or show signs of wear

4. How Refunds Are Processed

Approved refunds are issued to your original payment method within 5–10 business days of us receiving and inspecting the returned item (or, for spoiled bait, within 5–10 business days of approving your photo claim). You’ll get an email once your refund is processed.

5. Questions

Reach out to dectormohammed459@gmail.com and we’ll sort it out — we’d rather make it right than make you fight for it.

Last updated: 11/5/26