Help & FAQ
Answers before
you cast.
Shipping, salted bait, payments, rewards and rod warranty. Can't find it here? Email us and a real person will reply, Monday to Friday.
Hoa Binh Lake, Vietnam
Orders & shipping
Where is my order?
You'll get emails with your tracking number and order status. Check your spam folder, as email filters often catch them. If you can't find a tracking number, email dectormohammed459@gmail.com and we'll send it.
Please allow 3–5 business days for processing and delivery. We're a small team, and we check every order before it goes out.
How long does shipping take?
We ship orders every 2–3 business days by USPS Priority Mail, so most orders arrive within about a week. E-books are digital and are not mailed.
We ship on weekdays only, and customer service replies Monday to Friday. The team is gone fishin' on weekends.
Which carrier do you use?
All orders ship by USPS Flat Rate Priority Mail.
Do you ship internationally?
Not for physical products, unless the address is covered by USPS domestic mail. That includes U.S. territories and some U.S. military bases. International anglers can still buy our e-book tutorials and instant downloads.
My order says delivered, but I can't find it.
Contact your local USPS office as well as our team, and ask where and when the package was left. Sometimes a package is scanned as delivered too early by mistake. Once USPS accepts a package it's out of our hands, but we'll do everything we can to help.
Where are my e-books?
Your downloads are on your account page, and they're also emailed to you. Check your inbox and your spam folder. Still missing? Email dectormohammed459@gmail.com and we'll resend the links.
My package arrived damaged.
Email dectormohammed459@gmail.com with your name, order number and a photo of the damaged item. We'll file a claim with the post office and make sure you're taken care of.
Salted bait
Do I need to refrigerate or freeze my bait?
You don't need to refrigerate it, but keeping it in the fridge between trips keeps it fresh longest. Don't freeze it. Freezing makes the water inside expand and shrink, which leaves the texture and moisture uneven once it thaws.
How long does the bait last?
It's made to stay fresh without refrigeration, but it's still seafood. We suggest a fresh bag every 2–3 months, or at the start of your season. If it isn't mushy and doesn't smell putrid, it's still good to fish.
What does it smell like?
Like fish food: a bit like fresh fish or shrimp meal. We're still experimenting with scent, so tell us whether you like it.
What fish can I catch with it?
The list keeps growing. So far:
- Striped bass
- Flounder / fluke
- Black sea bass
- Calico bass
- California rockfish
- Halibut
- Sturgeon
- Bonito
- Scup / porgy
- Red drum
- Black drum
- Whiting
- Weakfish
- Speckled sea trout
- Sea robin
- Mackerel
- Gag grouper
- White perch
- Spot
- Bluefish
- Pompano
- Jack crevalle
- Pinfish
- Porkfish
- Black margate
- Catfish
- Bluegill
- Largemouth bass
- Smallmouth bass
How do I use it?
The bait is tough to pull off the hook, so if you feel a bite you can leave your line in, knowing you still have bait. How you rig it depends on the bait and the fish:
- Squidy Bits Tentacles Tip jig heads + lures
- Squidy Bits Slab Cut to shape for bucktails
- Shrimpy + Clammy Bits Whole, or cut to size
For pompano, trout, redfish, drum and whiting, cut a piece that fits the mouth of the fish you're after. Fish it on a hi-lo rig or bottom rig, or drift it with a split shot. Videos are on our YouTube channel, and there's a "How to Use Squidy Bits" e-book.
Payments & coupons
Do you accept credit cards?
Yes. Pay by PayPal or Stripe at checkout. You can pay by credit card through PayPal even without a PayPal account, or use Stripe.
Where can I find coupons?
In our YouTube video descriptions and our email newsletters. Sign up with your phone number for a free gift on your first order. You may find a few elsewhere on the site, too.
Where do I enter my coupon code?
At checkout, in the coupon box right below the order total.
Why doesn't my coupon work?
Coupons work on single bait products, single packs of rigs and e-books, and apply to one item in the cart. Some can't be combined with a running sale. Bundles aren't eligible because they're already discounted.
LureLane Rewards
What can I do with my points?
Use them at checkout for an instant discount on your order.
- Every dollar spent 2 pts
- Sign up as a new user 10 pts
- Your first order 20 pts
- Each order you place 10 pts
- Your birthday 20 pts
- Account anniversary 10 pts
Can I send rewards to a friend?
No. Rewards go to the device used to redeem them, or to the email address on your LureLane account, and can't be transferred.
Where do I find my points?
Log in to your account and open the "Loyalty and Rewards" tab.
Account & contact
Who do I email?
- dectormohammed459@gmail.com Order problems
- dectormohammed459@gmail.com Everything else
Use the orders address to cancel an order or change a shipping address. Looking for a reply from us? Check your spam folder. We answer every customer email.
I forgot my password.
Reset your password here. If that doesn't work, email dectormohammed459@gmail.com and we'll help.
Rod warranty
How do I make a rod warranty claim?
The Rod Warranty page has the details and steps.
Still have
a question?
Tell us where you're headed and what you want to catch. We'll point you to the right gear.
Contact us ›Shop travel rods